Privacy Policy

1. Introduction

At BlackCoat Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cybersecurity services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website includes:

2.1 Personal Data

Personally identifiable information, such as your name, email address, telephone number, and company name that you voluntarily give to us when you register with the website or when you choose to participate in various activities related to the website, such as requesting a consultation or submitting a contact form.

2.2 Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

2.3 Analytics and Cookies

We use Google Analytics to understand how visitors use our website. This service may collect information such as your IP address (anonymized), browser type, operating system, referring web page, pages visited, and time spent on pages. We use this information to analyze website performance and improve user experience. You can control the use of analytics cookies through our cookie consent banner.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

• Create and manage your account
• Email you regarding your account or services
• Fulfill and manage purchases, orders, payments, and other transactions related to the website
• Respond to your inquiries and customer service requests
• Send you technical notices, updates, security alerts, and support messages
• Deliver targeted advertising, newsletters, and other information regarding promotions
• Administer contests, promotions, surveys, or other site features
• Compile anonymous statistical data for our own use or for a third party's use
• Assist law enforcement as required by applicable law

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Cookie Management and Your Rights

We use different types of cookies on our website:

• Necessary Cookies: Essential for the website to function properly and cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our website through Google Analytics. You can opt-out of these cookies.
• Marketing Cookies: Used to show relevant advertisements. You can opt-out of these cookies.

You have the right to:

• Accept or decline non-essential cookies through our cookie consent banner
• Change your cookie preferences at any time by clearing your browser data and revisiting our site
• Opt-out of Google Analytics by visiting Google Analytics Opt-out Browser Add-on
• Request access to, correction of, or deletion of your personal information

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: