Before we dive into the questions, here's how to use this assessment: Be brutally honest with yourself. If you're not sure about an answer, that's a red flag that needs immediate attention. And remember, it's better to identify gaps now than to discover them after a cyber attack.

1. Do you know exactly what customer data you're storing?

This might sound basic, but many Lichfield businesses I've worked with can't give me a clear answer. Are you storing customer names, addresses, payment details, or sensitive business information? If you're not sure, you're not alone but you need to figure this out immediately.

2. When was the last time you tested your backup system?

Having backups isn't enough. When was the last time you actually tried to restore your data? Many businesses discover their backups are corrupted or incomplete only when they desperately need them. Don't let this be you.

3. Are your backups stored securely and separately from your main systems?

If your backup is on the same network as your main systems, a ransomware attack could encrypt both. Your backups should be isolated and, ideally, stored off-site or in the cloud with proper encryption.

4. Do you have different login credentials for each employee?

Sharing passwords might seem convenient, but it's a security nightmare. Each person should have their own account with appropriate access levels. This way, you can track who did what and revoke access when someone leaves.

5. Are you using multi-factor authentication (MFA) for critical systems?

Passwords alone aren't enough anymore. MFA adds an extra layer of protection by requiring a second form of verification like a code sent to your phone. This simple step can prevent most account takeover attacks.

6. Do you have a process for removing access when employees leave?

Former employees with access to your systems are a significant security risk. You need a clear process to immediately revoke all access when someone leaves your business.

7. Is your Wi-Fi network properly secured?

Many Lichfield businesses still use default router passwords or weak Wi-Fi passwords. Your network should use WPA3 encryption and have a strong, unique password that you change regularly.

8. Are all your devices and software regularly updated?

Outdated software is one of the biggest security vulnerabilities. Are you keeping your computers, phones, tablets, and software up to date? This includes everything from your operating system to your accounting software.

9. Do you have antivirus software installed and updated on all devices?

This might seem obvious, but you'd be surprised how many businesses skip this basic protection. Every device that connects to your network needs proper antivirus software.

10. Have you trained your staff on cybersecurity basics?

Your employees are often your first line of defense or your biggest vulnerability. Do they know how to spot phishing emails? Do they understand the importance of strong passwords? Regular training is essential.

11. Do you have a clear policy for handling suspicious emails or links?

When an employee receives a suspicious email, do they know what to do? You need clear procedures for reporting potential threats and guidelines for safe email practices.

12. Are your employees aware of the risks of using personal devices for work?

Many small businesses allow employees to use personal phones or laptops for work tasks. While convenient, this creates security risks. You need clear policies about device usage and data handling.

13. Do you have a plan for what to do if you're hacked?

Most businesses don't think about this until it's too late. You need a clear incident response plan that outlines who to contact, what steps to take, and how to communicate with customers if a breach occurs.

14. Do you have cyber insurance that covers your specific risks?

Many business insurance policies don't cover cyber attacks. You need specific cyber insurance that covers data breaches, ransomware attacks, and the costs of recovery and customer notification.

15. Do you regularly review and update your security practices?

Cybersecurity isn't a one-time setup it's an ongoing process. Are you regularly reviewing your security measures and updating them as threats evolve?

If you answered "no" or "I'm not sure" to any of these questions, don't panic but do take action. Here's a practical approach for Lichfield businesses:

1. Prioritize the basics: Start with the most critical items like backups, access control, and employee training.
2. Get professional help: Consider working with a local cybersecurity provider who understands the specific challenges facing Lichfield businesses.
3. Start small: Don't try to fix everything at once. Focus on one area at a time and build your security posture gradually.
4. Make it a habit: Schedule regular security reviews perhaps quarterly to keep cybersecurity top of mind.

Lichfield's business community is unique we're a mix of historic establishments and modern enterprises, all serving a tight-knit community. A cyber attack here doesn't just affect your business; it can damage the trust you've built with your local customers over years or even decades.

Plus, with many Lichfield businesses now serving customers online or using digital systems, the attack surface has expanded significantly. The good news is that with the right approach, you can protect your business without breaking the bank or overwhelming your team.